Team Professional Biographies

The principals at Burning Door have worked together in the software industry for the last 11 years. In 1993, then at Andersen Consulting, two of the principals built and deployed the world’s first web-based training application. As part of Digital Knowledge Assets (DKA), the principals helped architect one of the first networked publishing environments. The product was highlighted at the prestigious PC Forum in 1998. The principals founded Spyonit.com in 1999. Spyonit.com was quickly chosen by Yahoo! as one of the web’s Top 50 Most Useful Sites, and the company was sold to 724 Solutions one year after its inception.

Dick Costolo

Dick Costolo leads the Best Practices service offering, helping customers understand and incorporate pragmatic software development best practices, in order to deploy products and services successfully and more efficiently.

Previously, Dick Costolo served as Senior Vice President, Mobile Network Operator (MNO) Solutions at 724 Solutions. He was responsible for defining and implementing market strategies for the global network operator space. Dick joined 724 Solutions as Senior Vice President, Notification Services in
September 2000, upon 724's acquisition of Spyonit.com, Inc.

Dick was CEO and co-founder of Spyonit.com—a leading developer of Web-based monitoring and notification technology. Other entrepreneurial activities included founding and managing a web services consulting firm and running product development for an Internet startup focused on collaborative publishing technologies that was featured at PC Forum '98.

Dick spent eight years with Andersen Consulting, where he was part of the team that created the first Web-based enterprise training application.

Dick holds a Bachelor of Science degree in computer science from the University of Michigan.

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Eric Lunt

Eric leads the software development best practices business, specializing in architecture design and development, and helping clients make build/buy/employ open source decisions in a world where software development organizations are expected to deliver more with less. Eric helps customers think about how build architectures that are flexible and allow for ease in customization, using freely available tools as building blocks where most cost- and effort-effective.

Eric's most recent experience was as Vice President of Development for 724 Solutions, leading architectural responsibilities for their alerts and messaging products, including the launch of their MMS services offering. He co-founded and served as CTO at Spyonit.com (which was acquired by 724 Solutions in 2000), served as lead technical architect at Digital Knowledge Assets (creators of the collaborative personal publishing software "sceneServer"), and helped to lead the application architecture team in Accenture's next generation technology group known as "Project Eagle".

Eric graduated from Princeton University in 1992 with a B.S.E. in Mechanical Engineering and a Certificate in Applied Computational Mathematics.  He was also granted Patent 6,543,046 ("Apparatus and method for navigating objects within a computer-implemented object environment"), which he assures will never be used for evil.

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Steve Olechowski

Steve helps both operators and software vendors navigate the quickly changing wireless data services landscape from both a technical marketing and software development perspective by teaching best practices implemented around the world.

Steve most recently held Vice President positions in charge of Development, Product Management, and Product Marketing at 724 Solutions Inc. There he was responsible for setting direction for the next generation of device independent, multimodal, and active wireless applications, and working with
mobile operators to define their VASP (value added service platform) architectures. Steve's career spans a number for corporate, consulting and startup experiences including lead technical management roles at Andersen Consulting (now Accenture), Digital Knowledge Assets, and Burning Door LLC. He also co-founded Spyonit.com, the alerting and messaging platform acquired in 2000 by 724 Solutions.

Steve holds a B.A. in Computer Studies and Economics from Northwestern University.

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Matt Shobe

Matt has ten years' experience solving ease-of-use problems in desktop and web software design. Starting with usability test design and evaluation at Microsoft in 1993, and continuing through several startups throughout the 90s to the present day, Matt's mission is to create worry-free user experiences through observant evaluation and design. The results include Yahoo's 2000 "Top 50 Most Useful Sites" award for Spyonit.com, desktop development tools for XML and Java-based alert development for 724 Solutions, and a host of other efforts for large and small companies alike dating to the web's earliest days. Matt still agonizes over personalized services that still don't set focus on the login field, just for starters.

Matt holds an M.S. in Technical Communication from the University of Washington and a B.A. in English from Purdue University. That Purdue's first football game when he was a Freshman was against Washington is regarded as, well, a complete coincidence.

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